Novel Coronavirus - COVID-19

Novel Coronavirus - COVID-19

Level 2 restrictions apply from midday on 12th August 2020

If you are coming into Crest Hospital or the Specialist Centre as a patient, we want you to know that we remain aware of the continued risk regarding COVID-19. We understand that our people, our patients and the wider public will still have concerns about being exposed to the virus. 

Before explaining our ongoing response, we would like to make sure that everyone is aware of vital precautions that will continue to be in place - and which affect your access to our hospital.

Please only enter our Hospital or Specialist Centre if you:

  • are well upon entering the hospital, including no symptoms of respiratory infection such as a cough, sore throat, shortness of breath, head cold symptoms (runny nose, sneezing) loss of sense of smell or a fever
  • have not travelled overseas in the last 21 days
  • have not been in Auckland in the last 21 days
  • have not been in close contact with someone who has travelled overseas in the last 21 days

If there are any concerns that you do not meet the screening criteria: 

  • if you are a patient, for the safety of yourself and others, your surgery may be deferred
  • for all other visitors, you will be declined entry

No more than two visitors will be permitted at a time

I have been assessed and may be at risk of developing infection. What do I do? 

The Ministry of Health is advising individuals who have been assessed as potentially at risk, based on travel or contact history, to ‘self-isolate’ at home. There is more information on this available via the Ministry of Health website: Self Isolation

You are also advised to phone Healthline where you can get additional support and advice: 0800 358 5453

Keep track of the places you visit

We would encourage you, in addition to signing our visitors register, to record your visit to our hospitals using the Government Tracer App, the QR code is prominently displayed in our hospitals.

The NZ COVID Tracer is a Ministry of Health app that allows you to create a digital diary of places you visit by scanning the official QR codes. This will help contact tracers to quickly identify and isolate anyone who may have been exposed to COVID-19 if there is a further outbreak in New Zealand.

You can find out more or download the App here.

A focus on your safety 

We want to reassure everyone visiting Crest Hospital that we have robust systems and planned processes in place to protect the public at this anxious time.

Our team is monitoring the spread of COVID-19 closely and reacting quickly to any changes. We continue to prioritise the health and safety of our patients and families, employees, medical specialists and suppliers, as part of the wider effort to prevent the spread of COVID-19 within New Zealand.

We expect the situation to be constantly changing and we expect to conduct constant reviews.

The Government's official COVID-19 advisory website offers a comprehensive and reliable information resource at

For more detailed information about the virus and how you can protect yourself, you can refer to Ministry of Health resources available at: Q&As or the Ministry of Health Facebook page at: 

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